Description

Be part of a team who designs, develops, and delivers impactful learning initiatives that support training and knowledge needs.

As an Associate Developer & Facilitator within the Wealth Management Service & Administration Training & Talent Development team, you will design, develop, and deliver impactful learning initiatives that support the organization's training and knowledge management needs. Working closely with management and subject matter experts, you will create high-quality, customized training solutions that drive performance and growth. Leveraging your instructional design expertise, you will ensure the successful launch, execution, and ongoing maintenance of key programs such as Excellerate. If you are passionate about developing talent and thrive in a collaborative, fast-paced environment, this may be the ideal role for you.

Job Responsibilities:

• Guide, lead, and execute the development, deployment, and maintenance of microlearning solutions through a performance support platform to address targeted business needs.
• Identify and develop innovative, engaging, and impactful solutions that enhance learning outcomes and deliver measurable results.
• Produce microlearning materials that support emerging and rapidly changing business trends.
• Create high-quality videos and graphics using industry-standard applications (e.g., Storyline, Adobe Creative Cloud, Premiere Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate).
• Apply visual design and digital marketing expertise in developing learning products tailored to the modern learner and aligned with social media trends.
  Integrate innovative approaches to strengthen learning retention.
• Consult with internal business stakeholders to understand needs, make recommendations, and develop learning products that continuously enhance employee performance.
• Collaborate with learning peers to identify efficiencies and leverage best practices, content strategies, design approaches, and innovative solutions.
• Work effectively in a team environment, demonstrating ambition, enthusiasm, self-direction, energy, and personal motivation.

Required qualifications, capabilities, and skills:

• Project management experience.
• Proficiency in Microsoft Office applications: Word, Excel, OneNote, and PowerPoint.
• Strong facilitation, oral, and written communication skills.
• Instructional design and development experience.
• Experience in facilitation or presentation.
• Strong organizational skills and attention to detail.
• Enthusiastic, self-directed, and personally motivated; able to manage and lead multiple priorities independently.
• Ambitious and capable of effectively interacting at all levels of the organization.

Preferred qualifications, capabilities, and skills:

• Experience with Learning Management Systems.
• Experience in talent development or training preferred.
• Financial and banking experience is a plus.
• Proficiency with course development software such as Adobe Captivate and Articulate Storyline.
• Prior experience with media editing software, including Adobe Photoshop, Adobe Illustrator, and Adobe Audition preferred but not required.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n