Description

If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.

As a Transaction Processing Supervisor within the Security Services Operations team, you are responsible to process deal placement and post-trade functions to ensure seamless operations and client satisfaction. You'll manage transaction workflows, act as a point of escalation, and contribute to the strategic objectives of the department. Your leadership will drive operational excellence, foster collaboration, and enhance process innovation, helping JPMorgan maintain its reputation as a leader in custody operations.

Job Responsibilities:

• Supervise workflow to prevent bottlenecks and optimize resource utilization by assessing work allocation.
• Act as a point of escalation for supervisors, providing support during high-volume days and monitoring error logs.
• Execute transactions for hedge funds, mutual funds, and private equities, ensuring adherence to controls and prompt escalation of risk items.
• Mentor supervisors, conduct staff meetings, and develop team performance to foster a culture of continuous improvement.
• Regularly update SOPs and SLAs, ensuring compliance with audit regulations and maintaining documentation accuracy.
• Manage team projects, implement strategic objectives, and align operations with global standards.
• Engage with internal business lines and external auditors, facilitating effective communication and collaboration.
• Focus on team deliverables and adherence to SLAs, ensuring consistent quality and client satisfaction.
• Provide guidance and constructive feedback to supervisors and team members.
• Strive to eliminate repetitive tasks and collaborate with client-facing teams on critical issues to deliver best-in-class service.

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of experience in finance industry within Custody operations
• Experience in managing/implementing change within the Security Services Operations operations
• Knowledge of general and alternative investments.
• Sound knowledge of financial markets.

Preferred Qualifications, Capabilities, and Skills:

• Tertiary qualification preferable.
• Strong knowledge in Mutual Funds; Hedge Funds, Collateral, Corporate Actions is highly preferred
• Excellent verbal and written communication skills.
• Proven leadership qualities and team-building skills.
• Ability to manage change and meet strict deadlines.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.