Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment?

As a Project Specialist I within the Commercial Bank International Onboarding, you will provide support to the Client Onboarder for the successful implementation of Payments products and services. Partner with internal stake holders to help provide a best-in-class experience.

You will be responsible for ensuring the completion of all required documentation, approvals, and risk assessments prior to the setup of products or services for clients.

Responsibilities

• Research and check if all pre-requisites and approvals are in place on all new Implementation deals to ensure a successful onboarding experience for our client and internal partners.
• Track deal deliverables, escalate implementation issues, and lead error-resolution efforts to meet project deadlines.
• Document observations, identify gaps or exceptions, and escalate or propose remediation as needed.
• Monitor validation of tax forms, risk ratings, and approvals to maintain regulatory compliance and minimize operational risks.
• Develop and implement efficient procedures for preparing and reviewing client paperwork, including product line items and payment setup forms.

Required qualifications, capabilities and skills

• Minimum 1 year of experience in client management or operations roles with BA/BS degree.
• Strong organizational skills both personally and across the working team to meet deadlines in a fast-paced environment, time management, and attention to detail
• Strong English written/verbal communication ability, especially via phone and e-mail channels.
• Adaptable to a changing, dynamic work environment
• Proven ability to manage conflict
• Proficiency in Microsoft Office Suite and other desktop/internet-based applications and tools.

Preferred qualifications, capabilities, and skills:

• Project management experience would be beneficial.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.