Description

Elevate your career as a Project Manager II with us, where your leadership will drive transformative projects and shape the future of our industry. Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility. Leverage your expertise in project management to make a tangible impact, while enjoying a supportive environment that champions your success. Be part of a company that invests in your development and celebrates your achievements. Your next big career move starts here!

Job Summary

As a Project Manager II in Consumer & Community Banking (CCB) Operations, you will play a pivotal role in leading and managing strategic pillar work streams, programs and initiatives from conception to execution. Your work will have a significant impact on the CCB Operations location/s and functions, ensuring alignment of operations with our business strategy and vision. You will apply your broad knowledge of project management principles and practices, leveraging your skills in data analytics, digital proficiency, and cross-functional collaboration to drive success. Your role will involve complex decision-making, requiring you to interpret policies and make decisions that directly affect departmental outcomes. You may also be responsible for managing a team, delegating tasks effectively, and fostering a culture of inclusivity and team growth. Your ability to think strategically, provide excellent customer service, and manage conflicts will be key to your success in this role.

Job Responsibilities

• Lead end-to-end project lifecycle: intake, scoping, planning, execution, change management, and post-implementation review, utilizing your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
• Develop and manage integrated project plans, ensuring appropriate resources are assigned and milestones are met, while regularly communicating progress to stakeholders.
• Coordinate horizontal and functional initiatives; align stakeholders, site lead/s, and sponsors to deliver business results against strategic priorities.
• Define success criteria and OKRs/KPIs; track outcomes (e.g., adoption rate, standard deviation) and complete benefits realization and lessons-learned, institutionalizing identified best practices.
• Prepare executive-ready updates, dashboards, and decision materials; escalate risk and blockers promptly and drive resolution.
• Utilize your skills in conflict management and team building to foster a collaborative environment, resolving issues and risks that may arise during project execution.
• Apply your strategic thinking skills to identify potential scenarios, evaluate their impact and risk, and make informed decisions that directly affect departmental outcomes.
• Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment.
• Partner extensively within Corp Center IN & PH to drive strategic initiatives

Required Qualifications, Capabilities, and Skills

• Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 4+ years of experience or equivalent.
• Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context.
• Proven experience in utilizing data analytics to plan, analyze, and make inferences from data to offer continuous insight.
• Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders.
• Experience in managing a diverse team, with a focus on delegation, team building, and fostering an inclusive environment.

Preferred Qualifications, Capabilities, and Skills

• Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
• Implement automation to streamline project workflows and increase operational efficiency.
• Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.

Additional Information:

• Shift Schedule: Mid Shift (Starts 05:00 PM Manila Time)
• Work Setup: Full Time Onsite

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.