Description

Join a forward-thinking Payments team where your product management expertise will drive innovation and enhance customer experiences.

As a Product Manager in the Tokenization product team, you will manage product backlogs, lead Agile teams, and deliver innovative payment solutions. You will collaborate with cross-functional partners to ensure product excellence and a strong risk and controls environment.

Job responsibilities

• Manage product backlog, production support, and issue resolution for payment solutions
• Monitor goals and benchmarks, identify enhancements, and create remediation plans
• Lead product development efforts with Technology and Design teams
• Conduct pre-release reviews, including regression testing and quality assurance
• Collaborate with Risk, Control, Compliance, and Legal partners to maintain a strong controls environment
• Deliver communications and strategy updates to executives and leadership
• Publish executive reports on product health, industry trends, and customer feedback

Required qualifications, capabilities, and skills

• Seven years of experience in financial services, digital, product management, or Agile software development
• Deep experience in online payments, including card tokenization, digital wallets, and e-commerce payments
• Passion for understanding customer needs and building digital products
• Strategic thinker with attention to detail for successful execution
• Proven success in collaborating and influencing decisions across product, technology, and design teams
• Track record of managing risk and controls
• Bachelor's degree in Computer Science, Business Management, or related field

Preferred qualifications, capabilities, and skills

• Strong knowledge of APIs, open banking, and engineering practices
• Master's degree in Computer Science, Business Management, or related field

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.