Description

This role offers an excellent opportunity to learn and grow within the field of business support and user access management.

As a Business Support Analyst within the MBMH Support team, you will play a key role in assisting with user access and entitlements for applications and shared folders. You will collaborate with multiple global locations to ensure consistency across all regions and support global projects, automation initiatives, and quarterly reporting. This role offers an excellent opportunity to learn and grow within the field of business support and user access management.

Job Responsibilities:

• Assisting in the development and oversight of application user access and entitlements within Global Fund Services.
• Helping create user access templates for applications, outlining access entitlements for different lines of business.
• Reviewing and approving new user access requests.
• Contributing to the development of user access request guides for operations teams.
• Participating in projects related to user access, including automation efforts and analysis of access profiles.
• Identifying areas for process improvement and supporting automation initiatives to enhance team efficiency.
• Taking initiative and exercising independent judgment to prioritize and coordinate work effectively.

Required Qualifications, Skills and Capabilities

• Associate's or Bachelor's degree in Business or a related field, with relevant work experience in user access controls and application entitlements.
• Basic understanding of identity and access management processes, including access controls and entitlement certification.
• Strong communication and interpersonal skills, with the ability to build collaborative relationships.
• Good organizational skills and the ability to work under pressure and meet tight deadlines.
• Proficiency in MS Office products, particularly Excel and PowerPoint.

This role offers an excellent opportunity to learn and grow within the field of business support and user access management.

Preferred qualifications, skills and capabilities

• Familiarity with JPM Fund Services applications and user access request tools is beneficial but not required.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.