Description

Join us as a Commercial & Investment Banking Fraud Operations Manager III and lead the charge in revolutionizing fraud prevention as it relates to Significant Events and Telling the Story of fraud. This role offers a unique individual contributor opportunity to drive and make a significant impact on our clients and the firm. You'll enhance your influencing skills, project management and business management while collaborating cross dynamic teams dedicated to excellence and client satisfaction. At our company, you'll find ample opportunities for career growth and mobility, empowering you to shape your future. Be part of a forward-thinking organization that values your expertise and fosters a culture of continuous improvement.

On our Commercial & Investment Banking Fraud Ops Management team, you will ensure our internal clients receive the best communication, data, remediation and delivery in the industry. You will be responsible to manage challenging situations by bringing stakeholders together to leading, problem solve & facilitate fraud events detection, prevention, remediation and recovery solutions, and helping manage internal and external customer expectations.

Job responsibilities

• Develop and execute strategic project plans for significant events by leveraging core capabilities and coordinating specialized working groups.
• Optimize leveraging data analysis to identify patterns and anomalies in order to determine root cause , remediation and tell the story in presentation form.
• Mentor and coach team members to build expertise in fraud prevention and investigation, fostering a collaborative and high-performing team environment.
• Craft clear and concise data reporting; strong communication skills to ensure timely and accurate information dissemination.
• Evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficient and task delegation.

Required qualifications, capabilities, and skills

• Excellent project management skill and strong ability to partner with internal and external business stakeholders across the organizations
• Proven track record of leadership, setting and achieving targets, delivering best-in-class client service while working in elevated events.
• Demonstrated ability to contribute to strategic business initiatives and put together one pagers and executive decks.
• Proficient in Microsoft Office applications
• Must possess excellent written and oral executive-level communications skills

Preferred qualifications, capabilities, and skills

• Strategic thinking to develop and implement an effective strategy, utilizing systems thinking and data analysis.
• Expertise in mentoring and fostering a collaborative environment
• Strong communication skills for crafting clear and concise internal and external communication, reports, ensuring timely and accurate information dissemination.
• Ability to evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficiently

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.