Description

Join J.P. Morgan's Custody Asset Services Middle Office and help deliver best-in-class solutions for our global clients. As part of a top-tier team, you'll manage operational risk and support seamless execution of corporate actions across markets. Collaborate with industry leaders and leverage your expertise to drive positive client outcomes and continuous improvement.

Job Summary

As an Asset Servicing Risk Associate in the Custody Asset Services Middle Office, you identify and manage risk associated with global voluntary corporate action events. You support instruction management, inquiry resolution, and operational controls to ensure a positive client experience. You collaborate with Operations, Client Service, Product, Legal, and Compliance teams to deliver robust risk management and service excellence.

Job Responsibilities

• Identify and manage risk on voluntary corporate action events for global clients.
• Provide instruction management support to clients and operational teams.
• Support global middle office client-facing teams with inquiry management for voluntary corporate actions.
• Partner with core Operations and Middle Office teams to address control and service delivery issues.
• Understand the control environment and ensure daily checks are completed.
• Participate actively in team huddles to share updates and insights.
• Work collaboratively on departmental projects to drive process improvements.
• Analyze and resolve issues related to asset servicing and corporate actions.
• Communicate effectively with stakeholders, including senior business executives.
• Deliver operational excellence with minimal supervision while contributing to a team environment.
• Utilize MS Excel, Word, PowerPoint, and basic user tools like Alteryx and Tableau for reporting and analysis.

Required Qualifications, Capabilities and Skills

• Demonstrate a good understanding of corporate actions and income accounting entries.
• Understand equity and fixed income instruments in a global custody context.
• Apply technical knowledge of voluntary corporate actions to daily responsibilities.
• Exhibit logical and problem-solving skills to identify and remediate risk.
• Communicate clearly and build relationships across stakeholders and senior executives.
• Deliver results with minimal supervision while working effectively in a team.
• Utilize MS Excel, Word, PowerPoint, and basic user tools like Alteryx and Tableau.

Preferred Qualifications, Capabilities and Skills

• Support process improvement initiatives and departmental projects.
• Analyze complex asset servicing issues and propose effective solutions.
• Collaborate with cross-functional teams to enhance service delivery.
• Adapt quickly to changing priorities and client needs.
• Demonstrate motivation and resilience under pressure.
• Develop strong working relationships with global stakeholders.
• Apply a continuous improvement mindset to operational risk management.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.