Description

Overview

The Monster is excited to announce the exceptional career opportunity of Club Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Annual compensation: $145k - $160k. General Purpose: Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, Ownership group, and/ or the Board of Directors, members, guests, associates, community, government and industry. No Food and Beverage oversight. Essential Duties: - Administers Club policies and procedures established by the Board of Directors and/or Ownership group. - Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies. - Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary. - Coordinates the development of the Club\u0019s long-range and annual (business) plans. - Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs. - Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. - Directly manages department members that may include, but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant. - Attends conferences, workshops and meetings to keep abreast of current information and developments in the field. - Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required. - Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees. - Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets. - Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws. - Oversees the care and maintenance of all the Club\u0019s physical assets and facilities. - Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services. - Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures. - Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club\u0019s operation by fulfilling the public obligations of the Club as a participating member of the community. - Reports member infractions to the Board of Directors/Ownership group for necessary action. - Serves as liaison between all management staff and the Board of Directors. - Maintains relations with police, fire, liquor control board, health department and other governmental agencies. - Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports. - Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement. - Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings. - Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club. - Oversight of beach, recreation & fitness center, tennis, membership pools (6), golf operations and golf course maintenance - Reports directly to Troon VP of Operations and Resort General Manager.

Experience Required

Education/Experience: - Bachelor\u0019s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.) - High end resort golf facility experience. - PGA Member helpful. Job Knowledge, Skill, and Ability Preferences: - Ability to read and speak English may be required in order to perform the duties of the job. - Knowledge of Microsoft Office applications.