Description
- 2 Full time, 3-year fixed term opportunities. Located on the Camperdown and Darlington campus
- Opportunity to support the work related to student information reporting and data collection initiatives in the Division of the Academic Registrar at the University of Sydney
- Base Salary $112,628 - $122,702 p.a. (HEO7) + 17% superannuation
About the opportunity
Join the University of Sydney as the Case Specialist, Student Information and Regulatory Reporting, where you will support student information reporting and data collection initiatives to meet institutional reporting obligations, including for the Tertiary Collection of Student Information (TCSI) – a joint initiative between the Department of Education and Services Australia, designed to modernise and streamline the way tertiary education providers report student and staff data.
The Case Specialist will focus on day-to-day operational casework, including engagement with students (as required) and handling of data records, ensuring prompt resolution and clear documentation. Embedded within the Curriculum and Policy team in the Division of the Academic Registrar and reporting to the Senior Manager, Student Information and Regulatory Reporting, this role plays a pivotal part in supporting the University’s continuous alignment with the TCSI reporting requirements.
The position is responsible for coordinating and resolving TCSI-related data, validating student information, and ensuring the accuracy, completeness, and timeliness of student reporting. Taking a student-centric approach, this role ensures data discrepancies are investigated and resolved efficiently, maintaining a consistent flow of accurate information for institutional and government reporting.
Your key responsibilities will be to:
- work closely with the Senior Manager, Student Information and Regulatory Reporting
- manage and resolve TCSI cases through accurate data reconciliation, stakeholder liaison, including with students and colleagues across the institution, and alignment with University and Departmental requirements, escalating complex issues and contributing to continuous improvement
- provide accurate and timely data updates to support TCSI submissions and reporting, ensuring data integrity, alignment with governance and privacy standards, and escalation of risks where required
- support system testing, documentation, and workflow improvements by participating in upgrades and maintaining accurate reference materials for TCSI case management.
- provide clear and timely communication on TCSI case progress and reporting, collaborating with internal stakeholders and escalating complex matters to the Senior Manager as required
- maintain confidentiality and data integrity while supporting administrative and record-keeping tasks that underpin accurate data management and reporting.
About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Case Specialist, Student Information and Regulatory Reporting who has:
- bachelor’s degree in a relevant field or equivalent experience
- extensive experience in delivering actionable insights and recommendations using analytics tools and applications
- proven experience in training, facilitating, or presenting information to small groups (up to 15 participants)
- demonstrated ability to build and maintain effective relationships with diverse stakeholders
- experience working with complex data sets, reporting and student management systems.
Work Rights
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via University of Sydney Career Site.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Nicole Turle, Recruitment Operations by email to nicole.turle@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
Applications Close
Sunday 07 December 2025 11:59 PM
